Shippings & Returns
International Shipping Policy
At White Lily Casa Furniture LLC, we are committed to delivering high-quality furniture to our international customers with ease and transparency. Below are the details of our International Shipping Policy:
1. Inclusive Pricing
The total price displayed for each product at the time of purchase includes:
- Shipping fees to your international destination.
- Customs duties and taxes applicable to the shipment.
There are no additional charges required upon delivery.
2. Delivery Timeline
The estimated delivery timeframe for international orders is 6-8 weeks, which includes:
- Processing time for order preparation.
- Shipping transit time to your location.
- Customs clearance and processing.
Delivery timelines may vary depending on the buyer’s location. Once your order is shipped, you will receive a confirmation email with tracking details to monitor your shipment’s progress.
3. No Returns Policy
White Lily Casa Furniture LLC does not accept returns on international orders once the product has been delivered. We strongly encourage customers to carefully review their order details, including product dimensions, materials, and specifications, before completing the purchase.
4. Quality Assurance
All products are thoroughly inspected and securely packaged to ensure they arrive in excellent condition. If your order arrives damaged or with a manufacturing defect, you must notify us within 48 hours of delivery by emailing [email protected]. Include detailed photos of the issue for our assessment and support.
5. Delivery Delays
While we aim to deliver orders within the stated timeframe, some delays may occur due to:
- Unforeseen circumstances (e.g., natural disasters, political events).
- Customs processing delays in the destination country.
White Lily Casa Furniture LLC is not responsible for delays caused by such factors, but we will assist in resolving any issues promptly.
6. Customer Support
For questions or concerns about your international shipment, feel free to reach out to us:
- Email: [email protected]
- Phone: +97 156 478 0231
Thank you for choosing White Lily Casa Furniture LLC. We are delighted to bring exceptional craftsmanship to homes around the globe!
